Privacy Policy

1. Personal Information

"Personal Information" as used in this Policy, is information that specifically identifies an individual end user of the Service, such as an individual's name, address, telephone number, or e-mail address, social media handles, and credit card and billing information. Personal Information also includes information about an individual’s activities, such as information about his or her activity on our Service, and demographic information, such as date of birth, gender, geographic area, and preferences, when any of this information is linked to Personal Information that identifies that individual.

Personal Information does not include "aggregate" or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes including, but not limited to, industry analysis, improvement of our Services or to market our Services to customers.

2. Collection of Information

Collection of Voluntarily-Provided Information

We collect Personal Information that our users provide to us in a variety of ways on our Service, including:

• 1. E-mail Newsletters. We may offer e-mail newsletters with announcements and information about Hint It from time to time on our Service. If you sign up to receive a newsletter from us, we collect your e-mail address.
• 2. Downloads, User Accounts and Profiles. Our Service or third parties may give you the ability to download Hint It software, register for a Hint It account or to create and update a user profile on the Service. If we offer such functionality on the Service, we will collect the Personal Information that you provide to us in the course of using that functionality. This information may include, for example, your name, contact information, and system information, as well as information about your interests, preferences and future needs. We may indicate that some personal information is required for you to download our software, register for the account or to create the profile, while some is optional. To the extent that your user profile is public, we will share your Personal Information in your user profile with others in your organization.
• 3. Interactive Features and Public Areas. Our Service may contain interactive functionality that allows you to engage with other users on the Service, post comments to forums, to upload photographs and other content (the "User Content"), participate in surveys, and otherwise to interact with the Service and with other users. If you use any interactive functionality on our Service that requests or permits you to provide us with personal information (including, for example, any services that allow you to post User Content on any of our Service), we collect the Personal Information that you provide to us in the course of using these interactive features. You should be aware that any information you provide in chat sessions, message boards, email exchanges, newsgroups or similarly non-private areas of the Service may be read, collected, and used by others who access these areas, and this information is not Personal Information for the purposes of this Policy. To request removal of your Personal Information from these areas, please contact us. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
• 4. Correspondence. If you contact us by e-mail, using a contact form on the Service, or by mail, fax, or other means, we collect the Personal Information contained within, and associated with, your correspondence. We use this Personal Information to respond to your correspondence. We may also use your correspondence to improve the Service.
• 5. Promotions. We or our advertisers and other business partners may conduct or sponsor special contests, sweepstakes, and other promotions that users may enter or otherwise participate in on our Service. Certain of these promotions may be co-branded with one of our advertisers or other business partners. In these instances, the collection of your Personal Information may occur directly by the third-party partner on its website or other online service and may be shared with us. The promotion will state the privacy policy or policies governing the collection of such personal information.

3. Passive Information Collection

When you visit our Service, some information is collected automatically. For example, when you access our Service, we automatically collect certain information, which may include your browser’s Internet Protocol (IP) address, your browser type, the nature of the device from which you are visiting the Service (e.g., a personal computer or a mobile device), the identifier for any handheld or mobile device that you may be using, the Web site that you visited immediately prior to accessing any Web-based Service, the actions you take on our Service, and the content, features, and activities that you access and participate in on our Service. We also may collect information regarding your interaction with e-mail messages, such as whether you opened, clicked on, or forwarded a message.

We may collect this information passively using technologies such as standard server logs, cookies, and browser local storage. We use passively-collected information to administer, operate, secure, and improve the Website and our other services and systems. We also use your IP address to estimate your general region (at the state level) so we can tell you whether Hint It is available in your area; our visit statistics store only that regional result, not your IP address. If we link or associate any information gathered through passive means with Personal Information, or if applicable laws require us to treat any information gathered through passive means as Personal Information, we treat the combined information as Personal Information under this Policy. Otherwise, we use and disclose information collected by passive means in aggregate form or otherwise in a non-personally identifiable form.

A “cookie” is a small data file that is transferred to your computer or device for record-keeping purposes. We use cookies and browser local storage for the following purposes:

• 1. Signing you in. A persistent cookie keeps business users signed in to their account, and session and security cookies protect forms and enable features of the Website while you use it.
• 2. Remembering your preferences and activity. We use browser local storage to remember settings such as your display theme, and a random identifier that lets this browser remember hints you have dropped so you can find them again later. This identifier is created by us, stays first-party, and is not used to track you on other websites.
• 3. Fraud prevention and payments. The contact and business-claim forms use Google reCAPTCHA to block automated abuse, and payments are processed by Stripe; each of those providers may set its own cookies on the pages where it is used, governed by its own privacy policy.

We do not use advertising or cross-site tracking cookies, and we do not run third-party analytics trackers on the Website. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit, and you can clear local storage at any time. If you do not accept cookies, however, you may not be able to use all portions of the Website and Mobile App or all functionality of the Service.

Also, please be aware that sites or services provided by third parties ("Third-Party Sites") that may be linked to or from the Service may set cookies on your device or use other means of passively collecting information about your use of their services, Third-Party Sites or content. We do not have access to, or control over, these third-party means of passive data collection.

4. Use of Personal Information

We use Personal Information to provide the services and information that you request. We also use your Personal Information to enhance, improve, operate, analyze and maintain our Service and other systems (e.g., to troubleshoot problems); to prevent fraudulent use of our Service and other systems; to prevent or take action against activities that are, or may be, in violation of our Terms of Use or applicable law; to tailor content and other aspects of your experience on and in connection with the Service; to maintain a record of our dealings with you; for other administrative purposes (e.g., contacting you regarding administrative information or notices); to resolve disputes and enforce our agreements with you; and for any other purposes that we may disclose to you at the point at which we request your Personal Information, and pursuant to your consent.

We may also use Personal Information you provide to contact you regarding products, services, and offers, both from ourselves and from third parties, that we believe you may find of interest. We allow you to opt-out from receiving marketing communications from us as described in the "Choice" section below.

5. Disclosure of Personal Information

Except as described in this Policy, we will not disclose your Personal Information that we collect on the Service to third parties without your consent. We may disclose your Personal Information to third parties if you consent to us doing so, as well as in the following circumstances:

• 1. Payment Processors. We currently use Stripe to process payments for us. Your payment information is retained by Stripe. We store a small amount of data needed to match your user account in our database to an account in Stripe, but do not store your credit or banking information. We may change or add other payment processors in the future and your information could be shared or transferred between processors.
• 2. Service Providers. We may disclose Personal Information to third-party service providers (e.g., value-added resellers, data storage and processing facility vendors, web analytics, and fraud detection services) that assist us in our work. We limit the Personal Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Personal Information.
• 3. Public Areas. Some features on our Service may allow you to upload, post, or otherwise transmit User Content to public areas of the Service, such as content that you post in a public profile on the Service. Experiences posted by Hosts, and ratings and reviews of Experts and Hosts and users of the Service, are also visible to any user. Please be aware that any Personal Information that you include within your public profile or any other User Content will be made available to other users of the Service. You include Personal Information in User Content at your sole risk. We may allow you to select privacy options that limit access to some types of Personal Information in User Content, but no security measures are impenetrable or perfect. Additionally, even after information posted on the Website is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service. We cannot warrant or guarantee that any Personal Information that you provide on and in connection with the Service will not be accessed, viewed, or used by unauthorized persons.
• 4. Business Transfers. Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information is transferred to one or more third parties as one of our business assets.
• 5. To Protect Our Interests. We also disclose Personal Information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Service and other users of the Service.

6. Referral Program

If you choose to use our referral service to refer our Service to a friend, we will ask you for your friend’s email address or phone number. We will automatically send your friend a one-time email invite inviting him or her to visit our Website or download the Mobile App. We store this information for the sole purpose of sending this one-time email. Your friend may contact us at support@hint.it to request that we remove this information from our database.

7. Choice

If you receive commercial e-mail from us, you may unsubscribe at any time by following the instructions contained within the e-mail. You may also opt-out from receiving commercial e-mail from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by e-mail at support@hint.it

Please be aware that if you opt-out of receiving commercial e-mail from us, it may take up to ten business days for us to process your opt-out request, and you may receive commercial e-mail from us during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Service.

We do not track users across websites or applications operated by third parties, we do not sell your Personal Information, and we do not participate in behavioral-based advertising. Because we do not engage in cross-site tracking, we do not respond to "do not track" signals in your web browser.

8. Access

You may access and update many categories of Personal Information that you provide to us in your user account and profiles by logging in to your account and accessing your account settings. If you wish to access, amend or delete any other Personal Information we hold about you, you may contact us at support@hint.it or by the other methods described under "Contacting Us" below.

If you request that we delete your account on any of our Service (via a user settings page, by e-mail, or otherwise), we will do so within a reasonable period of time, but we may need to retain some of your Personal Information in order to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.

9. Links

The Service may contain links to other Web sites, products, or services that we do not own or operate. For example, the Service may contain links to Third-Party Sites such as social networking services. If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites, please be aware that this Policy will not apply to your activities or any information you disclose while using those Third-Party Sites or any products or services available on or through such Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites or any products or services on or through them. Additionally, please be aware that the Service may contain links to Web sites and services that we operate but that are governed by different privacy policies. We encourage you to carefully review the privacy policies applicable to any Web site or service you visit other than the Service before providing any Personal Information on them.

10. Children

Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Service is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 without obtaining parental consent. If we learn that we have collected Personal Information from a child under the age of 13 on our Service, we will delete that information as quickly as possible. If you believe that we may have collected any such Personal Information on our Service, please notify us at support@hint.it.

11. International Visitors

Our servers and data centers are located in the United States. If you choose to use the Service from outside the U.S., then you should know that you are transferring your Personal Information outside of your region and into the U.S. for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region.

12. Security

We use reasonable security measures that are designed to protect personal information from accidental loss, disclosure, misuse, and destruction. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk. You are responsible for all Personal Information submitted through your account or user profile and all actions taken through your account and user profile.

13. Your California Privacy Rights

If you are a California resident, the California “Shine the Light” law (California Civil Code Section 1798.83) permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. You may make this request once per calendar year. To make such a request, please send an email to support@hint.it or write us:

Hint It, inc.
Attn: Copyright Agent
4605 Tutu Park Mall Suite 133-106
St Thomas, VI 00802

14. Updates to this Policy

We may occasionally update this Policy. When we do, we will also revise the "last updated" date at the beginning of the Policy. Your continued use of our Service after such changes will be subject to the then-current policy. If we change this Policy in a manner that is materially less restrictive of our use or disclosure of your Personal Information, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any Personal Information that we collected from you prior to the date the change becomes effective. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose Personal Information.

15. Contacting Us

If you have any questions or comments about this Policy, please contact at support@hint.it or by mail to:

If you are a California resident, the California “Shine the Light” law (California Civil Code Section 1798.83) permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. You may make this request once per calendar year. To make such a request, please send an email to support@hint.it or write us:

Hint It, inc.
Attn: Copyright Agent
4605 Tutu Park Mall Suite 133-106
St Thomas, VI 00802